{"id":69,"date":"2026-09-18T10:00:00","date_gmt":"2026-09-18T10:00:00","guid":{"rendered":"https:\/\/asktuut.com\/clinic-online-booking\/"},"modified":"2026-09-18T10:00:00","modified_gmt":"2026-09-18T10:00:00","slug":"clinic-online-booking","status":"publish","type":"post","link":"https:\/\/asktuut.com\/en\/blog\/clinic-online-booking\/","title":{"rendered":"Online appointment booking: a guide for clinics and centres"},"content":{"rendered":"<p class=\"tt-lead wp-block-paragraph\">The clinic phone rings all day with the same question: \u201cDo you have a slot?\u201d. When that question becomes a direct booking on the website, the front desk can focus on the patients in the clinic.<\/p>\n\n\n<h2 class=\"wp-block-heading\" id=\"how\">How booking in the chat works<\/h2>\n\n\n<ol class=\"wp-block-list\">\n<li><strong>The patient asks:<\/strong> about the doctor or service and a suitable day.<\/li>\n\n\n<li><strong>The assistant shows free slots:<\/strong> from the clinic\u2019s own calendar.<\/li>\n\n\n<li><strong>It confirms the booking:<\/strong> collects the name and phone number, and the appointment reaches you instantly.<\/li>\n\n<\/ol>\n\n\n<h2 class=\"wp-block-heading\" id=\"prepare\">What you need to prepare<\/h2>\n\n\n<p class=\"wp-block-paragraph\">The list of doctors and specialties, each doctor\u2019s hours, and the length of each appointment type. If you have pre-visit instructions, like fasting before a blood test, write them down so the assistant can remind patients.<\/p>\n\n\n<p class=\"tt-box wp-block-paragraph\"><strong>Insurance questions<\/strong><br>List the insurers you work with and what they cover. The assistant answers from that, and anything not written goes to the front desk.<\/p>\n\n\n<h2 class=\"wp-block-heading\" id=\"privacy\">Privacy first<\/h2>\n\n\n<p class=\"wp-block-paragraph\">The assistant gives no diagnosis or medical advice; its role is reception, booking and general information. Any medical question goes to the doctor.<\/p>\n\n\n<h2 class=\"wp-block-heading\" id=\"start\">Start with one service<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Pick your most-requested service and enable online booking for it first. Once patients and staff are used to it, add the rest.<\/p>","protected":false},"excerpt":{"rendered":"<p>From \u201cDo you have a slot?\u201d to a confirmed appointment in the calendar \u2014 without anyone picking up the phone.<\/p>","protected":false},"author":2,"featured_media":115,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[22],"tags":[23,24],"class_list":["post-69","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-clinics","tag-23","tag-24"],"_links":{"self":[{"href":"https:\/\/asktuut.com\/en\/wp-json\/wp\/v2\/posts\/69","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/asktuut.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/asktuut.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/asktuut.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/asktuut.com\/en\/wp-json\/wp\/v2\/comments?post=69"}],"version-history":[{"count":0,"href":"https:\/\/asktuut.com\/en\/wp-json\/wp\/v2\/posts\/69\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/asktuut.com\/en\/wp-json\/wp\/v2\/media\/115"}],"wp:attachment":[{"href":"https:\/\/asktuut.com\/en\/wp-json\/wp\/v2\/media?parent=69"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/asktuut.com\/en\/wp-json\/wp\/v2\/categories?post=69"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/asktuut.com\/en\/wp-json\/wp\/v2\/tags?post=69"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}