Home/Terms of use
Last updated: 18 October 2026

Terms of use.

In plain words: what we commit to, and what we ask of you.

Cancel any time

Your assistant stays until the end of your term.

No setup fee

You only pay the subscription.

No automatic charges

We contact you before renewal.

Your content is yours

and you review what your assistant says.

Contents

The service

In plain words: An AI assistant on your site, carrying your company’s name.

tuut provides an AI assistant that runs on your company website: it answers visitors in Arabic and English, collects lead details, and books appointments depending on your plan.

Your account

In plain words: You’re responsible for the accuracy of your details.

You agree to provide accurate details when ordering and to keep any login details we send you confidential. Everything done from your account is attributed to you.

Subscription and payment

In plain words: You pay upfront, and we never charge automatically.

  • Prices are in US dollars and paid upfront through PayPal, by card or with a PayPal account.
  • We never charge automatically: we contact you before your term ends to renew for the same period (monthly or yearly). If you don’t renew, the assistant stops at the end of the paid term.
  • No setup fee. Any price change is announced 30 days in advance and never affects a paid term.

Cancellation and refunds

In plain words: Cancel any time.

You can cancel any time by writing to us, and the assistant keeps working until the end of the paid term. You’re entitled to a full refund within [14] days of your first payment if your assistant hasn’t launched yet.

Acceptable use

In plain words: No unlawful content, no impersonation.

You may not use tuut to publish unlawful content, impersonate another party, send spam, or attempt to breach the service. We may suspend any account that does.

Your content and the assistant’s answers

In plain words: Your content is yours, and you review what your assistant says.

Your website content and your customers’ data remain yours. The assistant answers based on what it learned from your site and what you approved; it can make mistakes, and its answers are not binding medical, legal or financial advice.

Limitation of liability

In plain words: Our liability is limited to what you paid.

We do our best to keep the service running without interruption, but can’t guarantee it absolutely. In any case, our liability never exceeds the amount you paid in the last twelve months.

Changes to these terms

In plain words: We tell you before any important change.

We may update these terms and will email you 30 days before any material change. Continuing to use the service afterwards means you accept them.

Governing law

In plain words: The law of [country].

These terms are governed by the law of [country], and the courts of [city] have jurisdiction over any dispute.

Contact us

In plain words: Any question? We’re here.

For any question about these terms: support@asktuut.com